The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact us if you have any problems with your order.
We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Wreaths should be kept out of the sun. The sun will fade any material in time.
Sock people/snowmen should be kept away from liquids as they contain rice and then you will have to make some sort of dinner! Also know that the sock people are decoration only, one should not be squeeze them, as they will deform and shift the rice inside.
Tutu Animals, when they arrive will need to have their tutu's fluffed. Sometimes when shipped they may wrinkle. you can use a light mister to help get the wrinkles out should they have any.
I do my best to make each order as you would like. Please make sure you comment in checkout or message me, if there is something specific you want or would like.
I will do my best to accommodate your request.
Each item that I make is ONE of a kind, and even though I can make more than one of an item, each one is individual, unique and may not be exactly the same. In some cases it will be a matter of supplies.